Customization: | Available |
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After-sales Service: | Online Support |
Warranty: | 6 Month |
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Product Name | Diagnostic Tool |
Product Number | Service Advisor EDL V2 |
Stock | yes |
Application | Construction Equipment, Agricultural Equipment, Engines |
Q1: Are your diagnostic tools compatible with different brands and models of excavators, trucks, and vehicles?
A: Yes. Our diagnostic tools are designed to support a wide range of brands and models. You can provide your machine or vehicle model, and we'll recommend the best-matching tool.
Q2: How do I know which diagnostic tool is right for my equipment?
A: Simply share the brand, model, year, and the type of machine (excavator, truck, car, etc.). Our technical team will assist in selecting the most suitable device with the required software and connectors.
Q3: Are the tools easy to use? Do I need professional training?
A: Most of our diagnostic tools come with a user-friendly interface and multi-language support. Basic operations are easy to learn. For advanced functions, we provide manuals, video tutorials, and remote technical support if needed.
Q4: Do your tools include software updates?
A: Yes. We offer free or paid software updates depending on the tool model. Updates ensure compatibility with the latest vehicle systems and protocols. Contact us to check the update policy for your selected product.
Q5: What is included in the package?
A: Each tool comes with the main device, diagnostic cables/adapters, user manual, and storage case. Some advanced kits also include tablets or Bluetooth modules.
Q6: Do you provide after-sales technical support?
A: Yes. We offer full after-sales support, including remote setup assistance, troubleshooting, and software guidance. Our technical team is available via WhatsApp, email, or video call.
Q7: Can I order in small quantities or mix models?
A: Absolutely. We support small MOQ and mixed model purchases for trial orders. Bulk orders enjoy better pricing and faster delivery.