Q: How can I be sure the part will fit my excavator ?
A: Give us correct model number /machine serial number /any numbers on the parts itself . We mainly sell standard and original motor.
Q: What are your After-sales service?
A: Before shipment, Each individual product will be strictly inspected on our factory. In addition. We have a customer Service team to respond to customers' questions within 12 hours. Being helpful in solving customers' problem is always our goal.
Q: How long can an order delivery?
A: If the order less than 10pcs, we will shipping the goods within 7days, more than 10pcs, we will shipping the goods within 15days. Arrival date depends on shipping company.
Q: How to delivery?
A: If you have shipping agent ,we will cooperate with your agent to arrange shipment .
If not , we have good relationships with shipping companies, express suppliers. For light goods ,by UPS/DHL/TNT(DAP terms) , For heavy goods ,by sea (FOB,CIF,CFR)
Q: How to pay?
A: Order less than 3000USD, full payment at order, Order over USD3000 value ,50% deposited in to start, 50% balance paid to deliver. Inspection service accepted.